Why Out-of-Home
Improve sustainability, reduce costs and improve customer satisfaction
Great for the Planet
Reduces carbon footprint
Out-of-Home (OOH) is the surest way to reduce CO2 emissions and costs.
It allows for an increase in the efficiency of delivery personnel by up to 70%, depending on location capacity, network density, handled volumes, and other factors, of course. According to different sources, parcel locker networks slash the mileage and CO2 emissions of the last mile by 70% or more. This results from consolidated deliveries and the elimination of failed deliveries, as parcels are successfully delivered on the first attempt.
Increase your sustainability
Out-of-Home, especially parcel lockers, is a perfect means to introduce and promote more sustainable models like electronics repairs or reusable packaging.
Optimizing the hardware life cycle and remote maintenance capabilities also contribute to more sustainable operations. Leading OOH operators enhance their sustainability by introducing electric vehicles, EV chargers, reusable packaging, and setting net-zero goals.
Great for the Customer
Customers love it
Out-of-Home adoption pace differs between geographies, and some customers will continue to opt for home delivery.
Importantly, countries with the best parcel locker infrastructure display remarkable statistics in terms of customer preferences. InPost’s NPS in Poland is 81%, and as many as 94% of Polish residents chose a parcel locker as their preferred delivery option.
Single platform is key
To ensure a consistent experience, orchestrating a network with parcel lockers from various manufacturers and technologies, along with PUDO (pick-up drop-off points) in different shop formats, can be complex.
It is crucial to operate a single software platform for seamless coordination. Customers benefit from this by being able to collect their parcels at their convenience, without worrying about receiving a "we missed you" card or falling victim to porch piracy.
Great for Business
Unrivalled Profitability
Great customer experience is earned with many different ingredients of a successful Out-of-Home network.
A well-managed network can alleviate some of the biggest pains in the delivery business and allow for amazing efficiency gains. InPost in Poland commands over 60% of the local parcel market and generates an impressive 40% of EBITDA.
Competitive advantage
Gain a competitive edge by understanding key factors.
Our single software platform, crafted by experienced professionals, ensures a consistent user experience across the network, regardless of technology or locker specifications. Beyond this, our system provides valuable analytics for insights into network performance and customer behaviour.